Because of the current situation “COVI-19-SPECIAL REGULATION” & ”SAFETY UPDATE”
Free cancellation until 24hrs before arrival if one of the following reasons occurs:
- an official travel warning for Salzburg
- when you have been tested positive on Covid-19 (test result has to be submitted)
Otherwise these are the cancellation conditions winter 2020/2021:
Until 1 month before your agreed arrival free cancellation is possible at any moment.
After this period of time the cancellation conditions are the following:
- From 4 weeks until 1 week before arrival 70 % of the agreed arrangement price
- During the last week before arrival 90 % agreed arrangement price
Moreover, the Austrian General Terms and Conditions for the Hotel Industry apply.
To protect yourself from cancellation costs, we strongly recommend taking out holiday insurance - after all, better safe than sorry!
YOUR RESERVATION PROTECTION:
It is not so seldom that events can turn out differently than expected and the booked holiday
has to be cancelled. We want to spare you of this financial drawback and the frustration you experience alongside it. We offer you the following cancellation and travel insurance as a special service.
NEW: Despite the current pandemic situation there is coverage by the Europäische Reiseversicherung (European Travel Insurance) for Covid-19 infection starting 01-10-2020. Details of this coverage are to be found here: